Frequently Asked Questions

No. You can make a reservation immediately without signing up. You only need to enter your name, contact number, and email. After making a reservation View booking You can check your order at any time on the page using your order number and email.

① credit / check card (Visa, Mastercard, JCB, UnionPay, etc.) — Payment is processed instantly and the reservation is confirmed immediately.
② Bank transfer (direct deposit) You can deposit into a Thai Baht account or a Korean Won account.

yes. If you choose bank transfer, you will receive a 10% discountYes, it is possible. The large amount displayed on the website is the regular card price, and the amount below it under "Bank Transfer" is the discounted price. It is structured so that the amount is returned directly, excluding credit card fees.

When an order is received Order completion screenand Reservation confirmation email, and View booking The account is automatically displayed on the page.
· 🇹🇭 Thai Baht — Kasikorn Bank — Common to all countries
· 🇰🇷 Korean Won — Shinhan Bank — This information is provided only for orders placed in Korea.
The depositor's name is "Order Number + Name"If you enter it as such, verification is fastest.

If you select a Korean Won account, in the deposit instructions The amount converted to Korean Won is also displayed.Yes, it is possible. This is a reference value calculated by applying the cash selling rate (+5Book Phuket-Phi Phi ferries, airport transfers and private taxi/van hire at real local rates. Fixed prices, no haggling, driver details sent in advance./T) to the real-time exchange rate, so the actual transfer amount may vary slightly depending on the bank's exchange rate. However, we will account for minor differences, so you do not need to worry. If you send to a Thai Baht account, the amount will be exactly as displayed.

After receiving the order Within 6 hoursThe exact time is displayed in the deposit instructions, such as "Until August 15, 21:18".
If you are unable to make the deposit by the deadline, please let us know in advance via KakaoTalk, LINE, or WhatsApp. I will reserve a seat.

Basically 5 PM Thailand time on the day before useUntil. This may vary depending on the product, and the closing time and "earliest available date" are displayed below the date selection box for each product. Dates that cannot be selected on the calendar are closed or closed.

Card payments are processed immediately, while bank transfers are processed after deposit confirmation. Reservation confirmation email and voucherWe will send you... View booking You can check the status directly on the page. (Pending Payment / Reservation Confirmed / Service Completed)

We will send you an email once your reservation is confirmed. For products requiring a local vendor's reservation number, we will send it immediately after receiving confirmation from the vendor; usually On the same day or the next business day Arriving.

no. You can show it on your mobile phone screen. Since the internet connection might be unstable, it is reassuring to take screenshots in advance.

View booking On the page Order number and email addressIf you enter [ ], you can view the product, date of use, pickup time and location, local reservation number, and payment amount. No login is required.

via KakaoTalk, LINE, WhatsApp, or info@tripraon.com Name and travel dateIf you let us know, we will find it for you right away.

It is possible. However, changes are also Standards such as cancellation policiesIt will be processed as follows. Most changes are free up to 2 days prior to the usage date, so please feel free to let us know via KakaoTalk, LINE, or WhatsApp.

Full refund if you cancel up to 2 days before the date of useI will do it for you. The cancellation fee is 0 wonno see.
Refunds are difficult from one day before the date of use until the day of use, as the cost has already been paid to the local vendor.

Yes, there are some. Due to contracts with local companies. Simon CabaretThere are products like this that are non-refundable after reservation confirmation. Such products are Notice in orange on the product pageI have provided it and ensured it is visible before the reservation.

View booking You can press the [Request Cancellation] button on the page, or notify us via KakaoTalk, LINE, or WhatsApp. On the reservation inquiry screen, The amount you will receive back if you cancel today is displayed first.You can check and make a decision.

6:00 PM Thailand Time (GMT+7)... Cases received after that will be processed as received the next day. It is not based on your local time. Thailand local time Please just confirm that this is the standard.

After confirming receipt 3 to 7 business days We will refund the amount to the payment method you used within [date]. Card payments may take a few extra days depending on the card company's settlement cycle.

In the event that the product is canceled or suspended due to bad weather, natural disasters, or circumstances of the local vendor Full refund regardless of the periodWe will take care of it for you. It is not your fault, so please do not feel burdened.

No-shows (failure to board or visit) are non-refundable. Also, If you are more than 15 minutes late to the local meeting time, it will be treated as a no-show.It may happen, so please be sure to contact me in advance if you think you will be late.

It varies by product. Top of the product page "Meeting/Pickup" It is indicated on the line. For products that include pickup, after reservation confirmation Pickup time and locationWe will provide separate guidance on this.

We will inform you after the local company is confirmed, usually Until the day before the use date We will send it via KakaoTalk, LINE, WhatsApp, or email. It will be faster if you let us know the accommodation name, number of guests, and dates.

Standards vary by product. On the reservation screen Adults / Children / InfantsEach is separated, and the fees are displayed separately. Infants are mostly free, and age criteria are stated in the product description.

It varies by product. Most join-in tours are conducted with an English-speaking guide. If you require guidance in Korean, please inquire before booking. A Korean-speaking representative will be with you via chat from booking to the end of your trip.do.

local company's Travel accident insurance is included as standard.It is possible. However, since the coverage is not extensive, we recommend purchasing separate travel insurance. Top of site Travel Insurance Discount We are providing information in the menu.

KakaoTalk · LINE · WhatsApp Please contact me directly via whichever method is most convenient for you. If it is urgent, Thailand +66 88-383-3542You may also call us. We will assist you in Korean.

Similan and Surin are national parks. October 15th to May 15th every yearIt is only open during [date]. It is closed and does not accept reservations during the rest of the period (May 16 – October 14). That period cannot be selected on the calendar either.

MukoLanta belongs to the National Park Closed from July 1 to September 30It is possible. The available period is October 1st – June 30thno see.

Maya Bey is Closed every year from August 1 to September 30It is possible. Even during this period, the Phi Phi Island tour itself operates normally, and, Maya Bay excluded from the courseIt is available, and the rates are the same. If you select the corresponding period, information will be displayed on the product page.

The rainy season in Phuket is approximately from May to October. However, it rarely rains all day; instead, the rain tends to pour down like a sudden downpour and then stop. If the waves are high, local operators cancel tours for safety reasons, in this case. Full refundI will do it for you.

We are a travel agency that operates directly with an office in Phuket. Official Tourism Authority of Thailand (TAT) Travel Agency License 34/03764We have completed the registration of a Thai corporation, as well as Korean business registration (407-59-00795) and mail-order business reporting. All products are contracted directly with local companies without intermediaries.

This is because the local payment standard is the Baht. Depending on your region The amount converted into the relevant currency is also displayed for reference.We are providing this service. The actual billed amount may vary slightly depending on the exchange rates of the card company and bank at the time of payment.

If you need it, please let us know via KakaoTalk, LINE, WhatsApp, or info@tripraon.com. We will issue it for you.